Skip links
Corporate
E-Commerce
Facebook Instagram Linkedin Pinterest
The Floorist

The Floorist’s

Privacy Policy

Effective Date: 01/12/2024

Welcome to The Floorist (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, https://thefloorist.com/ (the “Website”).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment processors)

1.2 Non-Personal Information

When you visit the Website, we may automatically collect certain non-personal information, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent on the Website
  • Referring URL
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver the products and services you request.
  • Process payments and transactions.
  • Improve our Website and customer experience.
  • Communicate with you regarding orders, promotions, and updates.
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us analyze website traffic and customize content.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the Website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with the Website.
  • Marketing Cookies: Used to deliver personalized advertisements.

    • You can manage your cookie preferences through your browser settings.

    4. How We Share Your Information

    We do not sell your personal information. However, we may share your information with:

    • Service Providers: Third-party vendors who assist in operating our Website and services.
    • Legal Authorities: If required by law or to protect our rights.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.

    5. Data Security

    We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

    6. Your Rights

    Depending on your location, you may have the following rights:

    • Access your personal information.
    • Request correction of inaccurate information.
    • Request deletion of your data.
    • Opt-out of marketing communications.

    To exercise these rights, contact us at info@thefloorist.com.

    7. Third-Party Links

    Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

    8. Children's Privacy

    Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. Please review this policy periodically.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    The Floorist
    Shed No 7, D95 Baghdad Street, Opp Emirates Transport Al Qusais Industrial Area 2, Dubai, UAE
    Email: info@thefloorist.com
    Phone: +971 4 2276 712

    By using our Website, you agree to the terms of this Privacy Policy. Thank you for trusting The Floorist with your information.